Sales Performance Substantiation

Objective performance substantiation before technical sales. So proposals and customer conversations are based on data, insight and realistic KPIs — not on intuition.

From claim definition and measurement plan to sales-ready substantiation.
Key Points
📊 Baseline + Loss Overview — objective baseline measurement and key performance drivers.
🎯 Sales KPIs — KPIs that can be directly used in proposals and pitches.
🧠 Verifiable assumptions — transparent and clearly explainable to the customer.
🧾 Sales-ready output — compact executive summary.
Investment
Project-based
Tailored proposal
Per sales case, aligned with scope, complexity and available data.
Clear scope, fixed deliverables and transparent agreements upfront.
Including alignment, data verification and delivery of sales-ready output.
Why This Service
In many sales processes, benefits such as improved energy efficiency, easier maintenance or higher throughput are mentioned, but consistent and demonstrable substantiation is often missing. SmartTech Maintenance helps make product claims measurable, define the right KPIs and structure supporting evidence so proposals become stronger and decision-making accelerates.
Claims • KPIs

1) Claimdefinitie & KPI-set

Which benefits are promised and how do we make them measurable?

We jointly define the product claims (e.g. improved energy efficiency, easier maintenance, higher capacity, less downtime) and translate them into KPIs with clear definitions and measurement criteria suitable for proposals and pitches.

Loss Overview • Drivers

2) Loss Overview & Performance Drivers

Top loss sources and their impact, without unnecessary complexity.

Analysis of the main failure/disturbance categories and flow disruptions, including indication of frequency and impact on throughput and availability.

KPIs • Sales

3) KPI Set for Sales

KPIs that can be directly applied in proposals and customer discussions.

For example energy and power measurements (kWh), throughput and flow measurements, availability measurements, cycle times, intervention and maintenance time, component lifetime and any acceptance test results.

Context

Configuration & Boundary Conditions

Installation configuration, layout/asset scope, control logic, design data and relevant assumptions/limits. We explicitly define KPI definitions, measurement conditions and boundary conditions so the substantiation can be consistently applied in proposals, presentations and follow-up discussions.