SmartTech Maintenance

Privacy Policy

SmartTech Maintenance (“we”) processes personal data and technical business data solely for performing maintenance analyses, advisory services and related activities within internal transport systems in the food & beverage industry.

1. Data controller

• SmartTech Maintenance – Dongen, The Netherlands

2. Personal data we process

• Contact details (name, email address, phone number, role)
• Company information (location, department, installations)
• Technical data such as failure history, maintenance records and performance indicators
• Information provided via intake forms or email

3. Purposes of processing

• Performing data analyses and preparing maintenance reports
• Improving reliability, maintenance performance and downtime reduction
• Communication with clients
• Improving our services and analytical tools

4. Legal basis

• Performance of a contract
• Consent of the client
• Legitimate interest (e.g. quality improvement of analyses)

5. Data retention

We do not retain personal or technical data longer than necessary for the execution of assignments, legal obligations or internal quality purposes.

6. Data security

We take appropriate technical and organisational measures to protect data against loss, misuse or unauthorised access.

7. Sharing data with third parties

Data is not shared with third parties unless required for the execution of the assignment or when legally required.

8. Your rights

• Right of access
• Right to rectification or erasure
• Right to restrict processing or object
• Right to data portability

9. Contact

For questions regarding this Privacy Policy or requests concerning data processing, please contact:
info@smarttechmaintenance.nl

Last updated: December 2025.